We accept orders 24 hours / day - 7 days a week. However, our distribution facility operates out of Melbourne from 7am to 9pm Mon - Fraiday and 10am - 3pm Saturday & Sunday. Customer email will be answered within 3 hours during these times. Sometimes we will respond to emails outside these hours, so please contact us by email any time. Delivery time will vary from country to country. Depending on where you live, you may have the choice to pay an additional fee for express delivery (Metropolitain Areas of participating coutries). If you would like to know typical delivery times for your country - please see this delivery schedule.